HELP CENTER
Professional Answers
WHAT ARE THE PAYMENT OPTIONS?
Payments available at the moment are Paypal, Credit card, Apple Pay and Direct debit.
WHAT IS YOUR RETURN POLICY?
Any unwanted product must be returned within 15 days from when your D F M P order is delivered.
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To receive a full refund on eligible returns, all items must be returned to us unworn, unused, unwashed, and in the same condition you received them. If an item is returned to us damaged, worn, or in an unsuitable condition, we won't be able to give you a refund. All items are inspected on return.
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WHEN WILL I GET A REFUND?
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This can depend on how long it takes your chosen return courier to get the items back to us before being processed. However, we will ensure your return is processed within a maximum of 7 days once it's back at our warehouse.
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DO YOU OFFER EXCHANGES?
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Exchanges are unavailable at the moment.
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